Booking and Cancellation Policy

TOUR BOOKINGS TERMS AND CANCELLATION POLICY

 

All Tours are Private and small to ensure the best experience possible.

All Tours are completely customizable before and during your Tour and adjustments can be made along the way.

Payment:

Tour prices are based on 1-6 people with a minimum 3 hour booking at $300. Extended Tour time is available at a rate of $98/hour and guaranteed only if booked in advance. Additional time on Tour date will be accommodated if time permits. Larger than 6 people can be arranged in advance and price of Tour will be quoted based on Transportation and Tour details necessary.

  • Upon Booking a $300 payment is to be paid in full to confirm the booking.
  • If the Tour time extends beyond the minimum booked tour time, payment is due at the end of the tour for the unpaid hours of the Tour unless the extended time has been pre-booked and paid in full.
  • Customizing your tour may include additional fees such as entrance fees or special bookings that require pre-payment and are due upon the confirmation of the details of the Tour. These special arrangements are Non-refundable once booked.
  • All tours rates & admissions fees are subject to the Provincial tax of 5% GST
  • Tipping is optional

Changing Date and Times of your Tour

Your Tour has been scheduled for the date and time originally booked. If you require an adjustment to your Tour time or date alternative arrangements can only be given if the time is available and can be accommodated. Any special admission fees or arrangements booked and paid for may not be available or qualify for a refund. Please refer to the cancellation policy below.

Cancellation Policy

  • Cancellations prior to 7 days for tour date will receive 100% refund
  • Cancellations between 1-6 days prior to tour date will receive 50% refund
  • Cancellations less than 24 hours of tour date are not eligible for refund.
  • Any admission fees special arrangements that have been pre-paid b are not refundable.
  • Cancellations that may be necessary by Michele Davis, That Girl in Victoria will provide 100% refund including any specially paid fees unless your group decides to use them regardless of the cancellation of the Tour.

*I am a one-woman operation and unforeseen life issues may occur that will require a cancellation such as illness or special circumstances.  My commitment to provide you the best experience here in Victoria is the utmost important and my reliability depends on that commitment to which I promise to withhold to the best of my ability. **